Chatbot + Google Business + review management helped a US nail/spa chain increase bookings 320% and save 15h/week per location.
A 5-salon chain in Georgia was losing bookings due to slow phone responses with no one to answer after hours. Google Maps info was outdated and reviews went unmanaged.
Deployed a multi-channel chatbot (Messenger + website widget) for 24/7 booking, synchronized GBP across all 5 locations, and set up review response automation.
“The team no longer needs to handle booking calls 24/7 — the chatbot handles 90% of orders. Best ROI we've ever invested in.”
