Privacy Policy
Last updated: July 6, 2026
Introduction
MADIAD is committed to protecting your privacy. This policy describes how we collect, use, and safeguard personal information when you use madiad.com and related services.
Information We Collect
We collect information you provide directly when contacting us via email, chatbot, or Zalo OA: full name, email address, phone number, company name, and a description of your needs. We also collect anonymized analytics data (via Vercel Analytics) to improve the website experience.
How We Use Your Information
Your information is used to: respond to consultation requests, deliver agreed-upon services, improve our products and services, and send updates (only with your consent).
Information Sharing
MADIAD does not sell, rent, or share personal information with third parties, except: service providers directly supporting our operations (hosting, CRM, payment processing) under confidentiality agreements; third-party social platforms whose accounts you actively connect when using a MADIAD product (e.g. MADIAD Hub), in order to carry out the actions you request such as publishing posts; or when required by law. Data handling by third-party platforms is governed by their own privacy policies and is outside MADIAD's control.
Data Security
We employ SSL/TLS encryption, role-based access controls, and store data on SOC 2-compliant platforms (Vercel, Supabase, Sanity).
Your Rights
You have the right to: request access to, correction of, or deletion of your personal data; withdraw consent for marketing communications; and request an explanation of how your data is used. Contact info@madiad.com to exercise these rights.
Data retention
We retain personal data only for as long as necessary for the purposes described above, or as required by law. When data is no longer needed, we delete or anonymize it. You can request deletion at any time via the email in the Contact section.
Contact
For questions about this privacy policy, contact us at info@madiad.com or call +84 766 992 699. Address: Can Tho, Vietnam / Georgia, USA.