Service Delivery, Termination and Refunds

Services are delivered online: as soon as a plan is activated you access it through your account on the product website; nothing is shipped physically. A plan stays effective for the paid period.

You may stop renewing at any time; the service keeps working until the end of the paid period and then stops with no further charges. MADIAD may suspend or terminate service for violations of these terms or when required by law, with email notice unless legally prohibited.

Fees for the current period are non-refundable except where the law provides otherwise or where a verified fault on MADIAD's side makes the service unusable for an extended time; in that case the parties agree on extending service time or refunding the portion corresponding to the disruption.