Common problems
01
A lead asks the price, goes quiet, and nobody remembers to call back
02
Customer details live across chats, notebooks and people's memories
03
A salesperson leaves and the relationship leaves with them
04
No way to tell who to call first, so calls happen on instinct
How MADIAD solves it
1
Every lead into one place
Zalo, Facebook, website forms and calls all land in one customer list, one record per person, instead of a little of each in five places.
2
Ordered by who to call first
The assistant reads the conversation history, separates real intent from casual questions, and builds the morning call list.
3
Remind a person, or follow up itself
When a follow-up is due it prompts the right person — or, if you allow it, sends the follow-up itself from a script you approved.
What you get
- Customer records pulled from the channels you already use
- A morning call list ordered by intent read from the conversation
- Follow-up scripts per stage, with the wording editable by your team
- A log of every touch, auditable when you need to check back
- The same three permission levels as the other assistants: remind only, propose and wait, or send within a cap
- Customer data in the business's own name, kept if the engagement ends
Timeline
Set after the assessment
Estimated cost
Depends on scope and how many channels need connecting. MADIAD assesses your existing systems first and quotes after that. Contract and VAT invoice, same as every other service.
See full pricing